Privacy Policy
Effective date: 20 March 2026
Last updated: 20 March 2026
1. Introduction & Responsible Party
OrganiCode (Pty) Ltd ("OrganiCode", "we", "us", or "our") is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable South African legislation.
Responsible party: OrganiCode (Pty) Ltd
Contact person: Warren Pridgeon
Email: info@organicode.co.za
Phone: +27 71 411 0718
Location: Vereeniging, Gauteng, South Africa
2. What Personal Information We Collect
We may collect and process the following categories of personal information:
- Contact details: name, email address, phone number
- Communication content: messages you send us via our contact form
- Technical data: IP address, browser type and version, device information, operating system
- Usage data: pages visited, time spent on pages, referral source, navigation paths
3. How We Collect Information
We collect information through:
- Contact forms: When you submit an enquiry through our website contact form
- WhatsApp: When you initiate a conversation via the WhatsApp button on our website
- Email: When you correspond with us directly
- Cookies and analytics: Automatically through Google Analytics and essential cookies when you browse our website
4. How We Use Your Information
We use your personal information for the following purposes:
- To respond to your enquiries and communicate with you about our services
- To provide, maintain, and improve our services
- To send you information about our services where you have given consent
- To analyse website usage and improve user experience
- To detect and prevent spam, fraud, or abuse
- To comply with legal obligations
5. Information Sharing & Third Parties
We do not sell, rent, or trade your personal information. We may share your information with:
- Google Analytics: For anonymised website usage statistics
- Email service providers: To deliver contact form submissions to our team
- Hosting providers: Our website hosting infrastructure
- Legal authorities: When required by law or to protect our legal rights
All third-party service providers are required to protect your information in accordance with applicable data protection laws.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for the duration of any business relationship and for a reasonable period thereafter. Analytics data is retained in accordance with Google Analytics' default retention settings.
7. Your Rights Under POPIA
Under the Protection of Personal Information Act, you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete personal information
- Request deletion of your personal information (subject to legal requirements)
- Object to the processing of your personal information
- Withdraw consent previously given for processing
- Lodge a complaint with the Information Regulator (South Africa)
To exercise any of these rights, please contact us at info@organicode.co.za.
8. Cookies & Tracking
Our website uses the following types of cookies and tracking technologies:
- Essential cookies: Required for the website to function properly (e.g., anti-forgery tokens for form submissions)
- Analytics cookies: Google Analytics cookies to understand how visitors use our website. These collect anonymised data about page views, session duration, and referral sources
You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.
9. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Information
If you have any questions, concerns, or requests regarding this privacy policy or how we handle your personal information, please contact us:
Email: info@organicode.co.za
Phone: +27 71 411 0718
Website: organicode.co.za
You may also lodge a complaint with the Information Regulator (South Africa):
Website: inforegulator.org.za
Email: enquiries@inforegulator.org.za