Chorus: one system to run SPS's daily operations

A multifaceted web system that pulls SPS's site documents, employee requests, quoting and work-in-progress tracking into a single platform - with approval flows, SharePoint document storage and ERP integration.

The challenge

SPS ran several core operational processes across disconnected tools and manual steps. Site documents were captured on site but lived apart from the systems that needed them. Employee requests and approvals moved by email and paper, and nobody could get a trustworthy view of quoting or work in progress without asking three different people.

What we built

• A single web-based system covering documents captured on site during work, various employee requests and actions, quote tracking for new work, and tracking of work in progress.
• Configurable process flows with approval steps, so every request and document follows a defined, auditable path.
• Documents stored in SharePoint, so they stay in the document estate SPS already runs rather than a new silo.
• Integration into their existing ERP, so operational data and finance stay in step instead of being captured twice.

The outcome

SPS now runs one operational system instead of several disconnected ones. Site documents, requests, quotes and work in progress all live in the same place, each moving through defined approval steps.

Because the system writes back to SharePoint, information gets captured once and turns up wherever it's needed.