A digital job-card system that replaced loose paper cards with photo-rich, on-screen-signed jobs — alerting technicians via WhatsApp and emailing the finished PDF straight to the client.
The challenge
AeroTruck managed work on paper job cards — the kind that fall behind cupboards, go missing, or blow out the window on the drive between jobs. Paper made accurate, timely reporting almost impossible and left no easy way to capture proof of the work done.
They needed the convenience of paper at the point of work, without the loss, delay and inaccuracy that comes with it.
What we built
- A digital version of the job card that technicians complete on a device, including taking and attaching photos to the various stages of a job.
- WhatsApp integration that alerts technicians to new jobs they need to attend.
- On-screen signature capture with a finger or stylus, so sign-off happens on the spot.
- One-tap emailing of the finished PDF job card to the client.
The outcome
Job cards stopped going missing, and each one now carries photographic evidence of the work at every stage. Technicians are notified of new jobs over a channel they already use, and clients receive a professional PDF the moment a job is signed off.
As OrganiCode puts it, automated digital systems like this pay for themselves through the increase in accuracy and the proactive reporting they make possible.
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